Testimonials

See what our customers have to say about us:

Kelly Wassell:

We have recently bought our first house through The Property Shop. The helpful team made the stressful process a breeze providing much needed advice along the way - a must for clueless first-time buyers like ourselves! Thank you to you all! Would highly recommend The Property Shop and their staff to anyone looking to buy or sell.

Laura Millard

A year ago today we got the keys to our house!! The whole team at The Property Shop could not have been more brilliant during this process, despite the fact I deafened them with my screams of happiness down the phone and spilt my coffee on their office floor in excitement! They knew how important this house was to us and they did everything they could to make the process as smooth, easy and enjoyable as possible. We weren’t just a buyer to them, they took time to understand our needs, what we wanted and gave us so much advice and guidance. I could not recommend them highly enough, whether you are looking to buy, sell, rent or let, Daniel and his team are the people to speak to!

Tru Mills

I highly recommend Property Shop, i have moved many times with my line of work and met many bad estate agents, howerver when I came home to settle my experience was a happy one,

  moving in day I had bread and milk left, i am not saying they do that for everyone lol but they did for me . On inspection rotations the agent always came with cakes and i made tea, we always had a lovely chat and if anything was wrong...it was put right!. For me family values matter and it is reflected deeply through the staff. Sadly we live in a world that tenants don't matter, we are forced to live in properties we pay a lot of money for and get little in return.  However the Property Shop do care!! I would never go with anyone else simply because they care about the individual not the money. And they make good old fashion brew. I am looking to move back to the Property Shop after a brief time away so get the kettle on....ladies.

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Paul, one of our landlords says about us:

Appreciated the massive turnaround in find a tenant so quickly - A great service as always

Here's what Mr & Mrs D have to say about us:

Both myself and husband are extremely happy with the Property Shop team, especially Amy who dealt with the sale. Updates were given regularly, she was easy to contact and deal with. Overall a professional, friendly and helpful team.

Here's what Mr & Mrs W have to say about us:

It gives my wife and myself great pleasure to be able to thank you for the excellent service you have provided in connection with the sale of our property.

Here's what Mr & Mrs C have to say about us:

Thank you for all your help and advice.

Here's what Mr & Mrs S have to say about us:

First class all the way!

Here's what Mr M has to say about us:

A lot better than the other estate agents we were already with.

Here's what Mrs R has to say about us:

Your staff have all been very helpful, friendly and professional. I have received an excellent service from you.

 

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Here's what Mr D has to say about us:

Excellent knowledge and very professional.

Here's what Mr & Mrs D have to say about us:

Thank you for a professional reasonably priced service and for restoring our faith in Estate Agents

Here's what Mr & Mrs Halligan have to say about us:

Thanks for all the help with our properties over the years.

Here's what Mr K has to say about us:

A very professionally run auction.

Here's what Mr D has to say about us:

Thanks for a good result in your last auction.

Here's what Ms S has to say about us:

Thank you for the help with renting my 2 properties. I hope your staff enjoy the chocolates and champagne - they deserve it!

Here's what Mr H has to say about us:

You sold my house in the first 24 hours of taking photos! The newspapers say houses aren't selling and Estate Agents are struggling - you shouldn't believe everything you read! Fantastic, thank you!

Here's what Mr & Mrs D Harper have to say about us:

Very efficient, if all Estate Agents were like you there would be a lot more houses sold.

Here's what Mr F has to say about us:

I would just like to thank you for your help and the service you provided me with in our limited contact. We have been looking for properties for several weeks now and I have had have lots of contact with estate agents and the service you have provided was head and shoulders above the rest, so thank you.

Here's what Tim and Sarah has to say about us:

Thankyou for your help with the move you were extremely helpful & obliging. Very pleasant to deal with.

Here's what Mr & Mrs T have to say about us:

We found the staff courteous and helpful when communication, for updating. We would recommend to future buyers and sellers.

Here's what Mr & Mrs Morris have to say about us:

Dear all at The Property Shop, Just a note to say thank you for selling our house in (details removed for privacy). We thought it would never happen, but thanks to your hard work and cleverness, we finally achieved it. Sorry that this 'thank you' is rather late, but we hit the ground running when we arrived here and have been incredibly busy ever since. We are having the loft converted at the moment, which is a long messy business, to give us more room, and there is a lot of baby-sitting to do, so there is never a dull moment. The bungalow is very small and things were difficult at first, but it is a peaceful, rural area and we are right opposite our daughter's house which makes it all worth while. You made so many people happy through your amazing efforts! If anyone is in any doubt whether to use the Property Shop to sell their house, just refer them to us and we will tell them what a brilliant, hard working, cheerful bunch of people you are!

Here's what Mr & Mrs Cutler have to say about us:

Our dealings with Property Shop can be recommended to any one, wanting excellent staff service especially Emily Gray for her understanding nature and concerns. All staff are nice people to speak to at all times. Thanks for all. We love our new home

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Here's what Mr & Mrs Coley have to say about us:

We are very pleased with the service we received. Emily was very friendly and helpful. The staff at Property Shop made our move a very easy one. Thank you for everything you have done for us. Emily & Jo you were fantastic!

Here's what Mr and Mrs Colwell has to say about us:

We have no complaints only praise for your handling of the sale of our property and Sharon's persistence in keeping us informed (star of the show). We'll forward your company name to family and friends if situation arrives.

Here's what Mrs Heer has to say about us:

I was very impressed with the service I received from H'owen branch, especially Emily who despite my constant emailing, remained professional at all times. They are a friendly team and provide a good service.

Here's what Mrs Mason & Mr Weaver have to say about us:

Just a few words to thank you all for the selling of our property. Special thanks to Sharon for keeping us informed throughout the sale.

Here's what Mrs Harris has to say about us:

Dear Emily and Property Shop team. Thank you for all yours help and thoughtful, the service i received from Emily always. Happy to help thank you.

Here's what Mr Elford has to say about us:

What can i really say when you sell my house in 7 days. Professional, always there to help a great no-nonsense service from start to finish. Thank you Property Shop team. P.S. one more house to sell! So not the last you will be hearing from me

Here's what Mrs Cole has to say about us:

The service was efficient, professional and friendly. The only criticism was that on the add occasion it was felt that you were acting on behalf of the party who showed an interest in the property and not us plus at times we were not kept up-to-date. But on the whole we are very pleased. A special thank you to Tim from the Stourbridge office who as always gave us really sound advice and to Sharon and her team in the Halesowen office. A special mention of the young man whom I spoke to on one occasion who was most helpful and sincere.

Here's what Mr Thomas has to say about us:

You and your staff have done everything that you said you would. Emily has been very helpful and kept us well informed of every thing that has gone on during the sale. Well done all.

Here's what Mr & Mrs Bull have to say about us:

Was very happy with everything Emily was always helpful. Was very pleased with the service.

Here's what Mr & Mrs Wilkinson have to say about us:

Emily looks after our house sale and was fantastic from the outset of the sale to finalising the move. The Property Shop team were a very friendly and professional, and very easy to deal with. I would have no hesitation in recommending The Property Shop to friends and family!

Elton Jarvis said this about us:

I've used The Property Shop many times over the years and always found them to be dedicated, passionate and professional.  They always deal with queries promptly and take the stress out of any problems - attributes not often found in many estate agents! Heartily recommended.

 Sarah Field had this to say:

Daniel and his wonderful team exceeded our expectations throughout the sale of the family home. Communicative, helpful and empathetic.  The service they provided was very good. I wouldn’t hesitate to recommend them to anyone - very good and professional Estate Agent. Sarah x

Here's what Mrs T has to say about us:

I really appreciated being updated even if there was no real news, it made me feel we were not just a name on a list sitting on a desk.

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Here's what Mr & Mrs A have to say about us:

It will give us much satisfaction to be able to recommend The Property Shop to anyone we know of who requires professional assistance related to property sales or purchase.

Here's what Mr & Mrs W have to say about us:

If it were possible to give officially recognised awards, I'm sure you would have been issued with several.

Here's what Mr T has to say about us:

Fantastic value and great service.

Here's what Mr & Mrs D have to say about us:

Having had several other Estate Agents visit us and give advice and valuations we realised from your very first visit that yours was the company we wished to deal with, no question was left unanswered.

Here's what Mrs P has to say about us:

Excellent - much better than other local agents we had used.

Here's what Mr & Mrs C have to say about us:

We have no reservations in recommending you and already have done so to friends and family.

Here's what Mr J Hill has to say about us:

I was very thankful for your services and you helped me so much, and when I start looking again for a new property again you will be my first port of call, and that I will be recommending you to friends and family.

Here's what Mr & Mrs H have to say about us: 

We recommend you to all our friends - hope to do business again in the future.

Here's what Mr K has to say about us:

A very professionally run auction.

Here's what Ms W has to say about us:

You have been a million times better than the last agents I used. Thank you.

Here's what Miss J has to say about us:

Thank you for the help with trying to find a new property to rent. Your staff have been a different class and gave a much better service than other agents we registered with.

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Here's what Mrs W has to say about us:

Unbelievable! You sold my house in the first week! For the asking price!! You've all been so helpful and kind.

Here's what Mr H has to say about us:

The service has been superb.

Here's what Mr & Mrs S have to say about us:

Dear Daniel, I would like to make you aware of how professional and proactive your team have been in successfully selling (property name removed for privacy), especially in this current climate. I feel without the effort from your team, (property name removed for privacy) may still be on the market. Adding their effort to help move the sale through, from the first visit to the exchange, your team have been relentless in pursuing the required information in order to make the sale move smoothly. Again a big thank you, I will without doubt be using your services again.

Here's what Mrs Butler has to say about us:

Excellent service, could not have moved without you. Thanks

Here's what Sarah and Helen has to say about us:

To The Property Shop Team (The Best Estate Agents in Stourbridge!) Both Helen & I would like to thank you so much for your help and support in the swift sale of (property name removed for privacy). Many Thanks

Here's what Mr Bassinder & Miss Hughes have to say about us:

Found Sharon very helpful especially at the eleventh hour when we were awaiting keys. Overall we were happy with service.

Here's what Mr & Mrs Ralph have to say about us:

Good service. Lovely photographs by Joe. Really pleased/happy with service by Natalie, whom we have found to be very quick/efficient. She gives plenty of feed back as soon as possible. She always appear enthusiastic and willing whilst also good at listening

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Here's what Mr & Mrs Farmer have to say about us:

The staff were always pleasant especially Sharon who, dealt with most, I have used you twice in the last 2 years and i will definitely use you again.

Here's what Mr &Mrs Eglinton have to say about us:

We received an excellent service-especially from Emily. She kept in regular contact with us and it was reassuring for us to have a named contact to call. A greater Internet presence would have been better-especially with what we were promised document move ie. Zoopla

Here's what Mr & Mrs Dank have to say about us:

The Property Shop have been a real pleasure to deal with. They were always happy to help and nothing was to much trouble.

Here's what Ms Aston has to say about us:

Natalie at Halesowen office is extremely efficient and helpful as always keeps me informed.

Here's what Mr & Mrs Griffith have to say about us:

The tenant finding service supplied by The Property Shop I found excellent. I was informed on a regular basis of progress with viewings and received feedback on comments made by potential tenants after viewing. I would strongly recommend this service.

Here's what Miss Gregory has to say about us: 

Had a great experience with the Property Shop. Sharon Bissell was my main contact she did a fantastic job in selling my property. She helped me out with research, as my haise was non-standard build. A real asset to the company.

Here's what Mr & Mrs Bedford have to say about us:

The whole team worked hard to sell my property. Always polite and courteous answered any problems with minimum of fuss. I would use and recommend Property Shop again. Price and value for money. Many thanks Gail. Garry Bedford

Here's what Mr James has to say about us:

I was pleased with all aspects of your service in selling this ex-police house. Many thanks!

Here's what Mr Robinson & Mrs Moore have to say about us:

Very good service, especially Emily whom i spoke whom i spoke to the most over the years. Telephone manner very pleasant and friendly. Also seen Natalie over the months, she is also very good at her job. The Property Shop should be very proud of their staff and would deal with you all in future.

Here's what Mr Shoker has to say about us:

The Property Shop have always helped us and updated us in any aspects of process of letting and managing of our rental properties. I would like to give a big thanks to Daniel, Michelle and  Natalie in dealing with us.

Here's what Mrs Sandel-Massey & Mr Massey have to say about us:

So pleased we went with The Property Shop everyone we have dealt with have been amazing. We would highly recommend people to use you. Thanks for all your help with a very speedy sale and completion.

Keith Humphries

These guys are so professional always there to go above and beyond your expectations, nothing is too much trouble for them they deliver a first rate service and take all the worry and stress away from you, the whole process from start to finish was excellent. Would gladly reccomend them